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Voicemail
Using voicemail
Your One Net Business voicemail records messages from callers if you're unavailable or already on a call. With voicemail, you can:
- Play personalised greetings to callers when you're busy or unavailable
- Receive an email notification whenever a voicemail message is recorded for you
- Let callers transfer to another number and/or leave a message
- Access your voicemail from all your One Net Business devices and from other phones, such as your home phone
- Send your voicemail messages to other people using distribution lists
Your voicemail passcode and aliases
Every One Net Business user is assigned a passcode to access their voicemail. You can change your passcode to a number of your choice.
Read about your voicemail passcode and aliases
Your voicemail options
You can activate or deactivate your voicemail service, and set up options such as when calls are sent to voicemail, how to access your messages and whether to receive an email notification when you have a message. If you want to give callers the option of transferring to another number as well as, or instead of, leaving a message, you can provide the number to transfer to.
Read about your voicemail options
Personal greetings
You can record personal greetings for when you're busy and unavailable that play when a caller is diverted to your voicemail.
Read about setting up personal greetings
Setting up distribution lists for your voicemail messages
You can forward a voicemail message to a number of other people in your organisation using distribution lists. You can create up to 15 distribution lists.
Read about setting up distribution lists
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Your One Net Business administrator
Talk to the One Net Business administrator in your company. They understand your system best.
Contact us
Only for One Net Business administrators: contact us if you have any questions.