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UK Requirements for One Net Business applications
You can use One Net Manager to set up how you want to manage your calls.
You can select the conditions for when you want your calls to be forwarded to another number or to voicemail.
Read about call forwarding options >
You can choose whether to accept or reject specific calls based on dates and times and the number calling.
Read about accepting or rejecting selected calls >
If you don't want to be disturbed, you can block all incoming calls.
Read about blocking all incoming calls >
You can reject calls if the caller is withholding their caller ID.
Read about rejecting anonymous calls >
You can choose to hear a distinctive ringtone when you receive a call from anyone you want to treat as a priority caller, such as an important customer or your manager.
Read about assigning a distinctive ringtone to priority callers >
You can receive email notifications of your calls. This means you have a record of the calls you've received and can see if you've missed any important calls.
Read about receiving email notifications of calls >
You can set up how you want the call transfer service to work.
Read about the options for call transfers >
You can choose to hear a warning tone when another member of your pickup call group joins your call.
Read about the warning tone for pick up or join call >
You can choose whether to have music or messages played to your callers if you put them on hold.
Read about on-hold music and video >
Your administrator can set up the forwarding site calls service so that all your calls are transferred to a different phone number, for example at night or during weekends. You can check whether this service is activated.
Read about checking forwarding site calls >
You can use location dialling codes to call users on different sites.
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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