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UK Requirements for One Net Business applications
Help & Support One Net Manager help for users File formats for messages and greetings 
Any externally recorded audio file must be in one of the following formats:
Compatible audio file types:
If video is supported, you can upload a video file in one of the following formats:
Compatible video file types:
If the caller's device is unable to receive video, the caller will hear the default audio file.
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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