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UK Requirements for One Net Business applications
Help & Support One Net Manager help for users Call centre and receptionist services 
If you're a call centre agent, you can view your agent settings and the call centres that you belong to. You can also change your availability to take calls.
Read about call centre agent settings >
If you're a call centre supervisor, you can view the call centres that you belong to and select agents to supervise.
Read about call centre supervisor settings >
If you use One Net Receptionist, you can set up a list of contacts to monitor so you can easily see their availability to take a call.
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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