Supported operating systems

• Microsoft Windows 7, 8, 8.1, 10 (Classic view only)
• Mac OS X 10.11 El Capitan, 10.12 Sierra, 10.13 High Sierra
• Android 4.2 or later
• iOS 10.0 or later

We recommend the use of Open Graphics Library (OpenGL) 1.5 or later.

PC or Mac hardware

• Free disk space: 215 MB on a PC or 125 MB on a Mac
• For voice calls: a sound card, speakers and a microphone (or a headset)
• For video calls: a web cam
• 4 GB or more of random access memory (RAM)

  We recommend 6 GB or more of RAM for the One Net app with the Skype for Business integration.

• 1.5 GHz or faster processor; we recommend a dual-core processor for video calls.

  We recommend 2.0 GHz i7 or faster processor for the One Net app with the Skype for Business integration.

• For high-definition (HD) video: an HD camera, HD resolution support in the display hardware, a quad-core x86 or equivalent processor as a minimum and 2 GB RAM

Tablet or phone hardware

• Android phone: dual core ARMv7 processor, 1 GB RAM, minimum screen resolution 320 x 480
• Android tablet: dual core ARMv7 processor, 1 GB RAM, minimum screen resolution 1280 x 800
• iPhone^®: 5 or later model
• iPad^®: iPad 2 or later model

Outlook

For the One Net app to use the Outlook contacts directory, one of the supported versions must be installed:

• Outlook 2007, 2010, 2013 or 2016 (32-bit or 64-bit editions)

Supported operating systems

• MicrosoftWindows 7 or later

We recommend the use of Open Graphics Library (OpenGL) 1.5 or later.

With the One Net app with the Skype for Business integration, the terminal server environments are not supported.

PC hardware

• Free disk space: 215 MB
• For voice calls: a sound card, speakers and a microphone (or a headset)
• For video calls: a web cam
• 4 GB or more of random access memory (RAM)

  We recommend 6 GB or more of RAM for the One Net app with the Skype for Business integration.

• 1.5 GHz or faster processor; we recommend a dual-core processor for video calls.

  We recommend 2.0 GHz i7 or faster processor for the One Net app with the Skype for Business integration.

• For high-definition (HD) video: an HD camera, HD resolution support in the display hardware, a quad-core x86 or equivalent processor as a minimum and 2 GB RAM

Outlook

For the One Net app to use the Outlook contacts directory, one of the supported versions must be installed:

• Outlook 2007, 2010, 2013 or 2016 (32-bit or 64-bit editions)

Supported operating systems

• Microsoft Windows 7 or later

PC hardware

• Free disk space: 1 GB
• 2 GB or more of RAM
• 1.8 GHz or faster processor

Supported operating systems

• Microsoft Windows 7 or later
• MacOS X 10.13 High Sierra or later
• Citrix^® XenApp^® 4, 5 or 6

Supported browsers

• Internet Explorer^® 9.0 or later
• Firefox^® 40 or later
• Chrome™ 44 or later
• Safari^® 5 or later

Java™

A Java runtime environment is needed by a limited number of functions:

• LDAP integration
• Microsoft Outlook^® integration
• Call notification pop-ups
• Storing call event logs on your computer

Compatible 32-bit versions:

• Java 6, update 19 to 45
• Java 7, update 11 or later

Compatible 64-bit versions:

• Java 8, update 1.8.0_31 or later

Outlook

For One Net Call Centre to use the Outlook contacts directory, one of the supported versions must be installed:

• Outlook 2007, 2010 or 2013 (32-bit or 64-bit editions)

Supported operating systems

• Microsoft Windows 7 or later
• MacOS X 10.13 High Sierra or later
• Citrix^® XenApp^® 4, 5 or 6

Supported browsers

• Internet Explorer^® 9.0 or later
• Firefox^® 40 or later
• Chrome™ 44 or later
• Safari^® 5 or later

Java™

A Java runtime environment is needed by a limited number of functions:

• LDAP integration
• Microsoft Outlook^® integration
• Call notification pop-ups
• Storing call event logs on your computer
• Integration with the Microsoft Exchange calendar (release 19.0 or later only)

Compatible 32-bit versions:

• Java 6, update 19 to 45
• Java 7, update 11 or later

Compatible 64-bit versions:

• Java 8, update 1.8.0_31 or later

Microsoft Outlook^® and Exchange

For One Net Receptionist to use the Outlook contacts directory, one of the supported versions must be installed:

• Outlook 2007, 2010 or 2013 (32-bit or 64-bit editions)

For One Net Receptionist to integrate with the Microsoft calendar, one of the supported versions of Exchange must be installed:

• Exchange 2007 SP3 or 2010 SP1

Flash^®

Some features need Adobe^® Flash Player version 16 or later.

Supported operating systems

• Any Microsoft Windows or MacOS X operating system capable of running one of the supported browsers

Supported browsers

Internet Explorer^® 10 or later

Firefox^® 49 or later

Chrome™ (latest version)

Safari^® 10 or later

Microsoft Edge 38 or later

Flash^®

Some features need Adobe^® Flash Player version 16 or later.

Supported operating systems

• Microsoft Windows 7 or later

PC hardware

• Free disk space: 1 GB
• 2 GB or more of RAM
• 1.8 GHz or faster processor

Supported operating systems

• Microsoft Windows 7 or later