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Hunt groups
What is a hunt group?
A hunt group is a way to manage incoming calls in your organisation. With a hunt group, all calls to a particular number are distributed among a group of people. The distribution of the calls depends on the policy you apply to the hunt group.
Adding and deleting hunt groups
Hunt groups are assigned phone numbers and perform user actions such as receiving and forwarding calls. They can be assigned call services and are managed in a similar way to normal users.
Read about adding and deleting a hunt group
Configuring a hunt group
Configuring a hunt group includes assigning users to the group and choosing how calls are distributed to the group members.
Read about setting up a hunt group
Read about call distribution policies
