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UK Requirements for One Net Business applications
The common phone book allows you to add commonly-used contacts that aren't listed in the main phone book for your site. The users assigned to your site can see contacts from the common phone book in One Net Receptionist and One Net Call Centre. The contacts aren't available on users' desk phones or in the main phone book.
Read about the main phone book >
You can add contacts manually or import them from a file.
Incoming caller ID
When a contact from the common phone book calls you, the contact’s phone number is displayed but not their name.
To view the common phone book for your site
For administrators only
To add a contact
For administrators only
To edit a contact
For administrators only
To delete a contact
For administrators only
To export your company's main phone book
For administrators only
Choose the level of details for your exported phone book.
You can import multiple contacts to the common phone book from a CSV (comma-separated values) file. You can create the file in a text editor or export contacts to a CSV file from Microsoft® Outlook® or another application.
The imported file must meet these guidelines:
An example below shows contents of a CSV file with six contacts.
Name,Number
Karina B. Schmied,+493015551231
Karina M. Schmied,+493015551232
Karina W. Schmied,+493015551233
Frank B. Schmied,+493015551234
Frank D. Schmied,+493015551235
Frank Y. Schmied,+493015551236
To import contacts from a CSV file
For administrators only
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