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UK Requirements for One Net Business applications
Help & Support Device help Using mobiles and tablets One Net Business mobile phones 
When you first get your mobile phone
Download the Webex app and install it on your mobile phone.
To use a mobile phone with One Net Business, it must have a Vodafone SIM card. This could be an existing SIM card, or a SIM card that you purchased from One Net Business.
Your One Net Business representative needs to know your mobile phone number so that they can set up your phone for use with One Net Business. When your organisation first sets up One Net Business, this process happens in bulk. You can add individual numbers later too, for example, if you have a new starter. Just speak to your One Net Business representative.
Once your One Net Business representative has set up your mobile phone, it is connected to One Net Business with One Net Mobility.
The Webex app gives you access to your phone book, and you can manage the features of One Net Business easily, for example, checking your voicemail or starting a conference call.
When you use a mobile phone with One Net Business, you get two numbers, your One Net Business number and your mobile number. Your One Net Business number looks like a fixed line number, but you can make and receive calls with it from any device.
Your One Net Business number is your default number, but in One Net Manager you can switch between using your One Net Business number and using your mobile number as the outgoing caller ID from your mobile.
Read about changing your caller ID >
By default, you make and receive calls with your One Net number, but you send and receive text messages with your mobile number.
You can either use the Webex app to exchange messages using your One Net number, or send standard text messages with your mobile number. If someone sends a standard text message to your One Net number, it won't be delivered.
You can use feature access codes (FACs) on your mobile phone just like you do on your other devices. FACs allow you to:
When you dial some extensions on a mobile phone, you are redirected to other phone numbers. For example, when you dial an extension that begins with an emergency number, you are connected with that emergency number.
The following groups of extensions cause redirects to other phone numbers:
To prevent calls to those extensions from being redirected
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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