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Making conference calls on a conference phone
You can make conference calls with your Polycom® conference phone. To make a three-way conference call, you can either call two people or join two calls (one active and one held).
Read more about making conference calls
You answer a call on your Polycom conference phone. It's a customer who would like to know more about your product. You know that Erika from the sales team can help you answer your customer's questions. You check Erika's availability and see that she is free to receive a call. You place the customer on hold and call Erika to give her some details about the customer. When you've finished speaking, you join the calls into a three-way conference call and continue a conversation with your client and Erika.
- Call the first person.
- When the first person answers, select Confrnc.
The call is put on hold.
- Dial the second person's number and select Send.
- When the second person answers, select Confrnc to join the calls into a conference call.
- If you have two calls (one active and one held), select Join during the call.
The calls are joined into a three-way conference call.
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