You can use your contacts list to make calls from One Net Business applications. On a mobile, you view your One Net Business contacts list and your organisation's phone book using the One Net app.

Read more about contacts in the One Net app

Read more about contacts in One Net Receptionist

Read more about contacts in One Net Call Centre

With the One Net app installed on your PC, Mac, mobile and tablet, you can make calls from any of your devices, to an individual or to a group of people. You can call people in your organisation's phone book, your One Net contact list or by dialling a phone number.

Read about making calls in the One Net app

Other ways to make calls

You can also make a call from the chat window or from your communication history.

Find out how to make calls from your communication history

You can make calls in One Net Call Centre if you have one of the following additional services assigned:

• One Net Call Center Agent Standard
• One Net Call Center Supervisor

Learn about assigning services to users

To make a call to any number

• At the top of Call console, enter a number and select .

  

To make a call to a contact

1. In Contacts, select the contact you want to call.
2. Select Call.

With One Net Receptionist, you can make calls in several ways. You can call a contact from your contacts list or your call history, or you can call a number you've entered.

Learn how to make calls in One Net Receptionist

Making conference calls

You can also make and manage conference calls.

Read more about managing conference calls in One Net Receptionist

With One Net Business you can hold conference calls in any of the following ways:

• Hold a group call or use My Room in the One Net app
• Use One Net Receptionist
• Use One Net Call Centre

Making conference calls with the One Net app

If you want to talk to a group of people, you can make group call or conference call using the One Net app.

Learn how to make a group call using the One Net app

Find out about conferencing in the One Net app

Making conference calls with One Net Receptionist

You can also make and manage conference calls in One Net Receptionist.

Read more about managing conference calls in One Net Receptionist

Making conference calls with One Net Call Centre

In One Net Call Centre you can have conference calls with three or more people.

Find out more about making conference calls in One Net Call Centre