Using desk phones

Making and answering calls on a desk phone

There are a number of ways you can make or answer a call on your desk phone.

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Transferring calls on a desk phone

You can make announced and unannounced call transfers with your desk phone.

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Making conference calls on a desk phone

You can make three-way conference calls with your snom^® and Yealink^® desk phones.

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Answering desk phone calls with the One Net app

When you receive a call on your desk phone while you are logged in to the One Net app on your PC or Mac^®, you see a desktop notification coming up on the screen. You can use the notification window to answer or decline the call.

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Monitoring lines on a desk phone

You can monitor other users' phone lines using lights on your desk phone so you can see whether your colleagues are available to take a call.

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Picking up calls in call pickup groups

When you belong to a call pickup group, you can answer calls for other members of the group and also join calls.

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Using your own desk phone

Vodafone offers you a range of phone models along with full support services but you can also decide to use your own desk phone for business purposes. Using your own phone for business purposes is sometimes called Bring Your Own Device (BYOD).

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