Making calls

To make and receive calls, you must be logged in to the One Net app or your desk phone.
When you make a call, it first appears in Call console as an incoming call. When you answer it, an outgoing call is placed to the number you want to call.
To call a contact
- In , select a contact.
-
Select Call.
Or
To dial an alternative number for the contact, select the arrow next to the Call button and select the number from the list.
To call a contact from Call history
- In Call console, select
.
- From the Show drop-down list, select a group.
- Select the entry you want to call.
- Select Call.
To call a number
If you know the number you want to call, you can enter it directly in Call console.
- Enter the number and select
.
To redial a number
One Net Receptionist keeps up to ten most recently dialled numbers.
- Start entering a number.
-
Select the required number from the list and select
.
Or
Select Redial and select the required number from the list.
Can't find what you're looking for?

Your One Net Business administrator
Talk to the One Net Business administrator in your company. They understand your system best.

Contact us
Only for One Net Business administrators: contact us if you have any questions.