One Net Business Help & Support

One Net Receptionist help

Share button
Share
Print button
Print

Keyboard shortcuts

There are some useful keyboard shortcuts you can use to complete tasks in One Net Receptionist.

Shortcut

Action

Esc

  • Closes an open dialogue box
  • Exits an editable item

/

Places the cursor in the Enter a number box

?

Places the cursor in the Search box

Down Arrow

Selects the next item in Call console or Queued calls

Up Arrow

Selects the previous item in Call console or Queued calls

Page Down

Selects the next page in Call console or Queued calls

Page Up

Selects the previous page in Call console or Queued calls

1-9

Selects the first, second, and so on, call from Call console

Shift+1-9

  • Answers the first, second, and so on, incoming call
  • Puts on hold the first, second, and so on, active call
  • Retrieves the first, second, and so on, held call

Spacebar

  • Answers the call selected in Call console
  • If no call is selected, the Spacebar answers the call that has waited longest.
  • Press the Spacebar again to put the current call on hold and answer the next call.

. (full stop)

Ends the call selected in Call console

Enter

  • Calls the number entered in the Enter a number box
  • Searches for the text entered in the Search box
  • Sends a chat message

+

Transfers the call selected in Call console to the number entered in the Enter a number box

S or s

Opens Settings

B or b

Closes Settings and returns you to the home page

R or r

Opens Call history

H or h

Opens the online help

Shift+L

Signs you out of One Net Receptionist

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

Sorry. The page could not be found.

See more results

Language selector

Main menu

Print and share

Vodafone

User feedback

Did you find this article useful?

Yes

No

Thanks for your feedback.

Share button
Share
Print button
Print