One Net Business Help & Support

One Net Receptionist help

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Chatting

A chat is an exchange of instant messages. You can chat with one person or a group of people.

If your organisation has chat configured, you can exchange instant messages with any of your One Net Business contacts and friends who also have chat enabled. Look for this icon Not friend chat icon next to their names.

On the tabs that show availability to chat, you can see each friend's availability and status message. You can use chat even if the person you want to chat to is offline. Your message will be delivered when your contact logs in to One Net Receptionist.

Starting a chat

To chat with a contact or friend

  1. In Contacts, select a contact or friend.
  2. Select Chat.

To invite contacts to a group chat

  1. In Contacts, select one of the contacts you want to chat with.
  2. Select Chat.
  3. Select Add friend to chat from the top right of the chat window.
  4. From the list, select each contact you want to invite and select Invite.

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