One Net Business Help & Support

One Net app help

Share button
Print button

Parking calls


This feature is available only on PC and Mac®.

Call parking allows you to temporarily park a call while you carry out a task such as resolving a customer query. When you are ready to resume the call you can retrieve it using the same device or pick it up using another phone in a different location.

If you don't retrieve a parked call after a certain amount of time the call is returned to your extension number.

Call parking is useful if you share your PC with someone else.

Parking a call

Retrieving a parked call

You can also use feature access codes to park and pick up calls.

Read about using feature access codes to park calls >

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.


See this section to find answers to your questions and solutions to any issues.


Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

Sorry. The page could not be found.

See more results

Language selector

Main menu

Print and share


User feedback

Did you find this article useful?



Thanks for your feedback.

Share button
Print button