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One Net Manager help for administrators

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Common phone list


Information for administrators

The common phone list allows you to add commonly-used contacts that aren't listed in the main phone book for your site. The users assigned to your site can see contacts from the common phone list in One Net Receptionist, One Net Call Centre and One Net app. The contacts aren't available on users' desk phones or in the main phone book.

You can add contacts manually or import them from a file.


Incoming caller ID

When a contact from the common phone list calls you, the contact’s phone number is displayed but not their name.

To view the common phone list for your site

  1. If you're an enterprise administrator, select the required site.
  2. Select Telefonbuch.

To add a contact

  • Select Hinzufügen and enter a name and a number for the contact.

Importing contacts

You can import multiple contacts to the common phone list from a CSV (comma-separated values) file. You can create the file in a text editor or export contacts to a CSV file from Microsoft® Outlook® or another application.

The first line in the file must contain the 'Name' and 'Number' column headings. Each line under the headings must contain a name and a number for one contact.

An example below shows contents of a CSV file with six contacts.

Karina B. Schmied,+493015551231
Karina M. Schmied,+493015551232
Karina W. Schmied,+493015551233
Frank B. Schmied,+493015551234
Frank D. Schmied,+493015551235
Frank Y. Schmied,+493015551236

To import contacts from a CSV file

  1. Select Durchsuchen to find and select a CSV file.
  2. Select Importieren.

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