Deutschland - English Deutschland 
UK Requirements for One Net Business applications
I don't know how to use a schedule.
Schedules are used to select blocks of time during which a call service should be active, for example, when you set the business hours for a support desk.
There are two types of schedules: time and holiday.
You can use site schedules created by your administrator, or you can add and use your personal schedules.
You need to either find an already existing schedule or add a new one. You can then use it when configuring a call service.
To view available time schedules:
To add a personal time schedule:
To view available holiday schedules:
To add a personal holiday schedule:
If you mark a holiday as recurrent, you can set a holiday to recur on the same dates indefinitely or up to a certain year. The recurrence feature only works with fixed dates. It cannot automatically track annual public holidays that change date over the years.
To view your call services:
To link a time or holiday schedule to a call service:
Talk to the One Net Business administrator in your company. They understand your system best.
Did you find this article useful?
Yes
No
Thanks for your feedback.
