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UK Requirements for One Net Business applications
Help & Support Go Integrator help Introducing Go Integrator Supported integrations 
The table below presents all supported standard integrations. Standard integrations are available by default.
For cloud-based applications, versions aren't listed. For more information, select a manufacturer or an application.
Read more about supported standard integrations on the manufacturer's website >
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Manufacturer |
Application |
Version |
Integration features |
Notes |
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v17-v19 |
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With screen popping, you can choose which window to display. |
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v16-v19 |
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With screen popping, you can choose which tab to display. |
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Saleslogix™ (currently Infor CRM) |
8 |
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Only LAN version is supported |
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Only application-specific features |
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Carerix API and telephony needs to be enabled by Carerix. |
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2017.6, 2017.5, 2017.1, 2017.3, 2016.6 |
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Screen popping only pops the webpage. |
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2016.5, 2016.2, 2016.1, 2015.1, 2014.4, 2011.2-2013.1 |
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Screen popping only pops the webpage. |
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2.21 |
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CPL Software required before the installation. |
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Additional options include sending remarks, journal entries and calls to DATEV. |
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2017.1 |
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Additional charges apply. |
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Additional charges apply. |
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No caller preview, no contact popping |
National Swedish directory. |
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6.5 |
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ODBC connection required. |
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No click-and-dial |
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Only application-specific features |
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IBM Notes™ (previously Lotus Notes®) |
9.0, 7-8.5 |
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When multiple Notes databases are used, only records from the currently active database are popped. |
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Infor CRM (previously Saleslogix) |
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Only LAN version supported. |
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5.5-9.2, 2014 (Premium), 2013 |
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To use the dial button, users need to have master rights assigned. |
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2016 |
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To use the dial button, users need to have master rights assigned. |
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No caller preview, no contact popping |
National Belgian directory. |
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Maximizer™ (also known as Maximizer Web Access) |
2016, 2015 R2 (cloud), 2015 (cloud), 2012 (cloud), 9-12 |
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For cloud-based versions, you need to enable the Web API, and screen popping works only in the Internet Explorer browsers. |
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Beta trial required. |
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Office 365™, 2013, 2000-2010 |
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To log in, use the Microsoft Dynamics log-in method. Windows® XP not supported. |
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Office 365, 2016, 2015, 2013, 2011, 4.0, 3.0 |
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For Office 365, .NET4 and Windows Identity Framework required. Windows XP not supported. |
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2016 (SQL), 2015 (SQL), 2013 R2 (SQL), 2013 R2 (CLASSIC), 2013 (SQL), 2013 (CLASSIC), 2009 R2 (SQL), 2009 R2 (CLASSIC), 2009 (SQL), 2009 (CLASSIC), 4.0-5.0 (SQL), 4.0-5.0 (CLASSIC) |
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Only MS SQL databases fully supported. For CLASSIC databases, beta trial required. |
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Office 365 (64- and 32-bit), 2016, 2013, 2010 (64-bit), 2000-2010 (32-bit) |
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Only the fully installed Outlook client supported. |
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Only application-specific features |
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2015-2017, 2013, 2010-2012 |
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International numbers currently not supported. |
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PVCRM (also known as PerfectView CRM) |
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International numbers currently not supported. |
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Only application-specific features |
For configuration details, contact the manufacturer. |
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2008-2017 |
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2012-2014 |
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2008-2013 |
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2014 (Professional, On-Premise Editions), 2013, 7.0-7.3 |
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7.2-7.5 |
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Enterprise (Classic and Lightening), Unlimited (Classic and Lightening), Performance (Classic) |
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To integrate with the Professional Edition, API access required. |
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No contact searching, no automatic contact popping |
Not supported on Terminal Services environments. Salesforce needs to be licenced for the Open CTI API. |
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1.0-1.8 |
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7.6-7.9, 5.0-7.2 |
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7.5, 6.0-7.1 |
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Only MS SQL databases supported. |
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Maximum 1000 lookups per day. Only one key per company or user allowed upon request. |
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4-7 |
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Chrome ver. 53.0.2785.89 or newer recommended. |
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Standard, Professional, Enterprise |
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For details on the limitations of the Zoho API, see here. |
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Enterprise |
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Zoho PhoneBridge API required. |
Salesforce CRM security token
When integrating with Salesforce CRM, your security token needs to be added to the end of your password. For example, if your password is mypassword and your security token is XYZ123, you should enter mypasswordXYZ123 as a password.
If you don't know what your security token is, you can reset it in your Salesforce CRM account.
Read more about your security token in Salesforce help materials >
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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