Close

One Net Business Help & Support

One Net Call Centre help

Share button
Share
Print button
Print

Changing an agent's availability for calls

After a call agents might want to take time to do tasks such as making notes. In One Net Call Centre, this time is called wrap up.

Supervisors can change agents' availability for calls, for example, from wrap up to available.

Change an agent's availability for calls

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

Did you find this article useful?

Yes

No

Thanks for your feedback.

Share button
Share
Print button
Print