One Net Business Help & Support

One Net app help

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Logging in and out

When you install the One Net app and log in for the first time, you must enter your username and password.

Note

Licence for the One Net app for desktop or tablet

If you want to use the One Net app for desktop or tablet, you need an additional licence. Ask your administrator to assign the correct licence to you.

After that, you can set the One Net app to start up the way you want:

  • Remember your password
  • Hide or show password characters on mobile devices
  • Log you in automatically when you start the app on your PC or Mac®
  • Start the One Net app automatically when you turn on your device
Note

Set login options on your PC or Mac

You can select Remember password or Log in automatically on the login screen if you would like to use these features next time you start the One Net app.

In this article

Changing language before logging in
Changing the automatic login option
Starting the One Net app automatically when you turn on your PC
Logging out

Changing language before logging in

The default language of the One Net app is the language of your operating system. On PC and Mac, you can change this language before logging in.

To change language before logging in

  1. Select .
  2. From the drop-down list at the top, select General.
  3. From the list, select the required language.

Changing the automatic login option

You can change your automatic login options on PC and Mac.

Note

If you want to use automatic login, you must select Remember password first.

  1. Select .
  2. From the drop-down list at the top, select General.
  3. Select or clear Log in automatically.

Starting the One Net app automatically when you turn on your PC

Note

This feature is not available on Mac

If you want the One Net app to start automatically every time you turn on your PC:

  1. Select .
  2. Select the drop-down list at the top and select General.
  3. Select or clear Run this program when the system starts.

Image showing the option to start the app when the device starts

Logging out

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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